Should you need to return any item to us for any reason please contact us.
Unwanted Goods
Please return goods unused and in original packaging in perfect condition for resale within 14 days of receipt. We recommend obtaining proof of postage. A full refund (minus the shipping costs) will be made on receipt of the returned goods. Please note that you are responsible for shipping costs when returning unwanted goods.
Faulty Goods
If any of the goods are faulty we will either refund the cost amount in full or send you a replacement free of charge. Exchanging goods If you would like to exchange any items please contact us and we will do our best to get your exchanged items to you. Please be aware that you are responsible for the cost of sending the unwanted item back to us and also the shipping costs for sending out the exchange item.
Changing or Cancelling your order
If you would like to cancel your order please do so before it has been dispatched. This is usually before 4pm on the same working day. If you would like to amend your order and the order has not been dispatched we will happily take payment of the extra items and send all items out together. If your order has already been dispatched we cannot add anymore items and you will be required to place an additional order.
Will any return costs be refunded?
If you return something because of an error on our part or because it's damaged or defective, we will refund any charges incurred in returning the item to us (either by a personalised pre-paid return label or by refunding your return postage costs. We'll check all items returned as damaged or defective. In the event we find no fault, we reserve the right to recharge you for the item/s and to recover our fees and expenses from you
When will I receive my refund? We process all refunds the same day we receive the goods back and it can take up to 3-5 working days for the refund to show on your card.
Customers Also Viewed
Mielle
Mielle | Babassu Oil Mint Deep Conditioner (8oz)
Mielle Organics Babassu Oil and Mint Deep Conditioner the Babassu oil is derived from a native Amazonian palm fruit that is high in sterols and tocopherols which are healthy for the hair and scalp...
Mielle
Mielle | Rosemary Mint Scalp & Hair Strengthening Oil (2oz)
Rosemary Mint organic hair oil is a nutrient-rich, intensive formula meant to help you address all of your hair concerns. From supporting length retention and nourishing hair follicles to smoothing...
Mielle
Mielle | Moisturising Avocado Hair Milk (8oz)
This award-winning Moisturizing Avocado Hair Milk provides hydration and and moisture for dry, thirsty hair. It is infused with a hydrating extract blend of botanicals and certified organic...
Mielle
Mielle | Detangling Co-Wash Sulphate Free (8oz)
This Detangling Co-Wash works well for thin, thick, or curly hair. Best when used in between shampoos. It removes impurities without stripping hair of natural oils. Made with natural and certified...
Sunny Isle
Sunny Isle | Original Jamaican Black Castor Oil
Say goodbye to dull, damaged, hair and hello to healthy, shiny hair with The Original Sunny Isle Jamaican Black Castor Oil. A proven effective hair and skin care product, this oil treats dry, damaged...
Mielle
Mielle | Pomegranate & Honey | Conditioner (12oz)
This Moisturizing & Detangling Conditioner is thoughtfully made with a silky feel for superior slip to ease detangling for tighter curl patterns. It offers intense hydration, locking in moisture and...
Mielle
Mielle | Pomegranate & Honey | Shampoo (12oz)
Tackle wash day with a Type 4 hair product made just for you. Mielle’s Pomegranate & Honey Moisturizing and Detangling Shampoo uses natural ingredients like honey and babassu oil to lift dirt and oil...
Mielle
Mielle | Pomegranate & Honey | Curl Smoothie (12oz)
This Pomegranate Honey Curl Smoothie not only provides moisture and strength, but brings life to dry damaged hair. Made with the finest ingredients to give long lasting moisture for dry thirsty...
Mielle
Mielle | Mongongo Oil Hydrating Conditioner (8oz)
Mielle Organics Protein-Free Hydrating Conditioner not only moisturises, but protects from heat damage by restoring health and shine. This protein-free conditioner is great for softening and...
Mielle
Mielle | Mongongo Oil Pomade-To-Oil Treatment (4oz)
Mielle Organics Pomade to Oil Treatment with Mongongo Oil is the perfect solution for soothing dry scalp, eliminating frizz, and adding an impeccable amount of shine. This shine enhancer is made from...
Mielle
Mielle | White Peony Leave-in Conditioner (8oz)
This ultra moisturizing White Peony Leave-In Conditioner is lightweight but packed with natural and organic ingredients to give your hair the moisture and protection it needs. Seal in moisture,...
Mielle
Mielle | Babassu Shampoo Sulphate Free Conditioner (8oz)
This rich Babassu Conditioning Shampoo for dry and curly hair types is a gentle cleanser that contains rich moisturizing agents to soften and strengthen hair. This shampoo contains natural and...